Unwavering Service & Support

A Trusted Partner in Every Weld

At Theo and Maxphotonics, we’re committed to providing exceptional service that matches the quality of our products. We’ve expanded our service offerings to include round-the-clock support, ensuring that you have the help you need, whenever you need it.

For all customers in the USA:

  • Telephone Support Lines: Speak directly with our skilled technicians during working hours.
  • Email Remote Support: With an average response time of less than 6 hours, our email support ensures that you’re never left in the dark.
  • Online Service Center: Access support resources and troubleshooting guides anytime through our online portal.
  • Rapid Solutions: On average, we provide solutions to your queries in less than 24 hours.
  • Remote Technical Support: Our experts are available to assist you remotely, saving you time and resources.
  • Online Fault Declaration: Easily report issues through our online system for quick resolution.

Theo Support Hub
Multiple Ways to Get the Help You Need

Support by Email

24/7 Email Remote Support: With an average response time of less than 6 hours, our email support ensures that you're never left in the dark.

Please use the form to the left to send a support email.

Support by Phone

Speak directly with our skilled technicians.

+86 (755) 3323-8497

Let's talk!

Download our brochure.

Please leave your contact information and we will send you the brochure Via email.

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